City Block Maintenance LLC
Privacy Policy
Effective Date: September 24, 2026
City Block Maintenance LLC ("City Block," "we," "us," or "our") respects the privacy of customers, prospective customers, vendors, subcontractors, and website visitors. This Privacy Policy explains the information we may collect, how we use it, when we may disclose it, and the choices available to you.
1. Information We May Collect
- Contact information you provide, such as name, company name, email address, telephone number, service address, and other information submitted through a contact, quote, vendor, or service-request form.
- Project and business information you provide so we can evaluate, quote, schedule, or perform commercial facility services.
- Communications you send to us by email, telephone, website form, or other business channels.
- Technical information that may be collected automatically by the website or its service providers, such as IP address, browser/device information, pages viewed, referral information, and cookies or similar technologies, if those features are enabled.
2. How We Use Information
- Respond to inquiries, requests for quotes, and customer communications.
- Evaluate, schedule, provide, document, and invoice services.
- Manage customer, vendor, and subcontractor relationships.
- Operate, secure, maintain, and improve our website and business systems.
- Maintain business records, prevent fraud or misuse, enforce agreements, and comply with legal or regulatory obligations.
- Send service-related communications and, where permitted, business or marketing communications. You may ask us to stop marketing communications at any time.
3. How We Disclose Information
We do not sell personal information for money. We may disclose information to service providers and contractors that support our website, email, telephone, payment, accounting, scheduling, insurance, legal, or business operations; to customers, property representatives, vendors, or subcontractors when reasonably necessary to perform or coordinate work; and to government authorities, insurers, attorneys, or other parties when reasonably necessary to comply with law, protect rights or property, investigate an incident, or enforce an agreement. If our business or assets are transferred, information may be included in that transaction subject to applicable law.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies for basic site functionality, security, performance, or analytics. The specific cookies and analytics tools used depend on the website configuration. Where required, available browser or website controls may be used to manage cookies. If we introduce advertising, behavioral tracking, or additional analytics technologies in the future, we may update this Privacy Policy and provide any additional notices required by applicable law.
5. Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described above, including business, accounting, insurance, contractual, dispute-resolution, and legal requirements. We use reasonable administrative and technical measures appropriate to a small commercial services business, but no website, email system, or electronic transmission can be guaranteed to be completely secure.
6. California Privacy Rights
California privacy rights depend on the law that applies to the business and the particular information involved. City Block will honor privacy requests that it is legally required to honor. If the California Consumer Privacy Act (CCPA) applies to City Block in the future, this Policy and any required Notice at Collection should be updated to reflect the categories collected, purposes, retention practices, and applicable consumer rights.
7. Children's Privacy
Our website and services are directed to commercial customers and business contacts and are not intended for children under 13. We do not knowingly seek personal information from children through the website.
8. Third-Party Websites
Our website may contain links to third-party websites or services. City Block is not responsible for the privacy or security practices of those third parties.
9. Changes to This Policy
We may update this Privacy Policy as our website, services, technology, or legal obligations change. The current version should be posted on the City Block website with its effective date.
10. Contact Us
Questions or privacy requests may be directed to:
City Block Maintenance LLC
Email: operations@cityblockmaintenance.com
Phone: (949) 996-3039